Melbourne IT mailout breached Registrar AgreementMelbourne, 30 March 2003 - auDA has found that a mailout to registrants
by Melbourne IT Ltd breached the Registrar Agreement and was not in the
spirit of the .au Domain Name Suppliers' Code of Practice.
Melbourne IT sent out promotional letters on 18 and 19 February 2003 to
over 1,500 registrants of .au domain names offering to assist them to
transfer the registration of their domain names to Melbourne IT.
In sending the letter, Melbourne IT checked the AusRegistry database to
find out the registrants' existing registrar of record. In addition,
Melbourne IT used some envelopes marked 'Important Account Information'.
This was incorrect as the mailout was a promotional letter which did not
contain account information.
Melbourne IT has acknowledged that its actions breached the Registrar
Agreement, and were not in the spirit of the .au Domain Name Suppliers'
Code of Practice.
At auDA's request, Melbourne IT has sent a correction notice to each
recipient of the letter, and posted a public notice on its website at
http://www.melbourneit.com.au.
Melbourne IT has also undertaken to auDA that it will review its systems
and procedures and conduct training of relevant staff to ensure that
Melbourne IT adheres to all its obligations in the .au Domain Name
Suppliers' Code of Practice and Registrar Agreement.
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